Support

Write to us with a problem, a suggestion or a privacy request.

Email: apps@roofstacks.com
We usually reply within 3 business days. Telling us your phone model and what happened helps us help you faster.

Common questions

Do I need an account?

No. You can start counting without one. To open or join a room, sign in with Apple or Google.

Is it paid?

No. DhikrCircle is free; there are no purchases or subscriptions.

How do I join a room?

Enter the 6-character invite code from the room owner. Codes are valid for 15 minutes; if one has expired, ask the owner for a new one.

What happens if the owner leaves?

Before leaving, the owner hands ownership to another member. If the owner deletes their account, the room passes to the longest-standing active member, or closes if there are none.

I changed phones. Where are my counters?

Personal counters are kept only on your old phone and are not moved. Room contributions are stored on the server; sign in with the same account to see your rooms.

I'm not getting notifications.

Check that DhikrCircle notifications are on in your phone's settings and that room notifications are on in the app's Settings. Focus or silent modes can delay notifications.

How do I delete my account?

In the app: Settings › Account › Delete account. See the account deletion page for details.

Company

Roof Stacks Yazılım Anonim Şirketi (Roof Stacks Software Inc.)
MERSİS: 0735157008200001
Atatürk Mahallesi, Ataşehir Bulvarı, Muhtar Hasan Sokak, Avrupa Office Ataşehir No:1, Kat: 29, 34758 Ataşehir/İstanbul, Türkiye